RETURN AND EXCHANGE POLICY AND PROCEDURE
Product must be returned within 10 days for a Refund, Otherwise a Store credit will be issued.
- Contact DealaDayWake to request an RMA. (Return Merchandise Authorization)
- Contact us here or e-mail us @ firstname.lastname@example.org
- DealaDayWake will issue you an RMA number as well as the address to ship the package back to.
- Package and seal your return securely in the original package.
- Write clearly on the outside of your package the RMA given to you. BOLD AND CLEARLY
- Package must be returned postage prepaid, we do not accept C.O.D. or freight collect deliveries.
- Package must be returned via a Trackable carrier. The US Mail service is NOT Trackable.
- Return your package to the address given at time of RMA.
- We will notify you by e-mail of your refund once we have recieved, and inspected the items returned for credit.
- Shipping costs are not refundable.
- All merchandise being returned must be in NEW, UNUSED, condition, with all parts and pieces included.
- Closeout discontinued and used items are not returnable.
- We are only able to offer credit on the card that was originally used to purchase the merchandise.
- Most products are covered under Manufactures warrant y and may need to be sent to the manufacturer for repir or replacement. If this occurs we will give you directions how to return.
- Refused shipments will result in a 20% (percent) restocking fee. We will also deduct the original shipping costs from your refund.
- Returns take approx 3-5 days to process refunds.
- DealaDayWake is not responsible for damaged or stolen shipments, nor for delays in shipping due to UPS, Fed EX. Claims for timely delivery must be taken up with the courier service.
ANY QUESTIONS OR COMMENTS PLEASE EMAIL US AT email@example.com